Flower Shop, Your Local Castro Valley Florist

This shop is a hidden gem in Lafayette. A family owned, brick and mortar flower shop in a historic building. Beautiful arrangements, friendly service, not to mention polite and considerate delivery service. Nese and her assistant Lindsay are easy to work with and provide some of the most lovely floral creations you’ll ever see. I’ve never been disappointed when I ask her to work her magic! Highly recommend.

One of the last remaining full-service flower shops in Lafayette and there is a reason for that: Impeccable service, competitive pricing and wide variety of products in this cute flower shop. Highly recommended- you won't be disappointed.

Edit: My MIL asked me to update the review to reflect her feelings after speaking with the owner. Their response and apology were sincere and it was made clear that this is not how they normally conduct business. We appreciate the follow up and making things right. We have adjusted the rating based on that. Original: My mother-in-law recently ordered two dozen white roses, as she just lost her husband. She received an email saying they were delivered but there were no flowers delivered. When she called, the person who answered the phone told her that she delivered them to a “duplex” and suggested that my MIL go walk around to see if the flowers are at one of her neighbors houses. What kind of customer service is that? I walked around the neighborhood (while calling the store repeatedly to see if we could get any guidance as to where the roses were delivered) but never received any call back. Eventually I found the roses 7 houses away. (The address was correct in the order.) Who tells a recent widow to go walk around the neighborhood to find their flowers that you delivered to the wrong house?! Absolutely appalling. It’s been almost a week now and not even a single call back to see if we ever found them. I cannot in good faith recommend this business.

I have been using Floral Arts Florist for many many years now, and I must say they always do a fantastic job. Highly recommend if you need their services, thank you so much Mrs. Ganch.